With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. Something told me to go on the actual website. With the AXS app, you can There was a message saying if I dont see my tickets to verify my email. For more information, see the developers privacy policy. Privacy Policy. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. Slow to respond and when they do it has nothing to do with the issue expressed to them. See all 9 articles Ticket Order Help AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. Hi Lennie, Thank you so much! Dope concert. Copyright 2023 Apple Inc. All rights reserved. That was over a week ago and Im still waiting for my money. I can't access purchasing tickets either on my desktop or phone. I show up to the event very early, just in case, and no one at the venue said anything. Tickets for Wed 22nd March 2023 at The O2 London. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. I logged in and it said I had no purchased tickets and no events. Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or AXSTickets keeps crashing right now every time I tap the menu bar. But wait, theres a phone number in the email you can call for help. Hooray!But it forgot who I was and told me to create an account again. Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . This was after spending quite a bit of time talking on the phone with customer service before we left home! I needed an account. Get all of your passes, tickets, cards, and more in one place. I did so and AXSTickets froze again. In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. I have a problem with AXS Tickets Are you having issues? Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. We often link to other websites, but we can't be responsible for their content. . It never comes. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. I shall try that on Monday after the show. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Expires: Dec 19, 2024. I have no problem logging in to my axs.com account on my computer. Nyman Subscriber 7 Subscriber I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. I logged into the website and it still said the same thing. 12 hours ago. Yup happened to me too. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. 15 plus minutes I had a few performances to list so I went to do it. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. BUY THE PERFECT Yet I do not have my tickets or any co formation. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. On buying some items, every consumer can just put in a small quantity of money. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. https:// axs.com/uk/events/4699 71/anthony-joshua-vs-jermaine-franklin-tickets Check AXS.. they've all disappeared. The absolute worst and most unprofessional app i have ever used. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. I called the royal albert hall at last minute and they said they can reprint. Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. Their website did not inform me I would be charged $25 for this service. With the AXS app, you can. BUY THE PERFECT. I had to get on my phone. The ticket is sold out but they did not tell you and made you keep queuing in line (which is waste of my time by waiting for 10 mins) giving you the false hope. I was signed in, had my confirmation code and everything, but they didn't send me the ticket. Their customer service is horrible. Second, AXSTickets doesnt have a history of the event. Le march auto neuf entre 100 000 euros et 200 000 euros : dcouvrez les modles possibles. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. It seems like nothing on AXSTickets worked! Continuer sur 950 mtres. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". He never received the email. IOS 16.2 on Iphone 11. The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. It seems that I probably will not get a response before the show. Thats the date I requested the transfer. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. Mine wasn't working earlier, but just checked and now showing in the events section. Tap for tickets to see the artists and teams you love. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. find great events near you, buy 100% official tickets, sell your seats if you Its all a fan needs, all in one app. Official Tickets and Your Source for Live Entertainment | AXS.com If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) Really?!!!. It's all a fan needs, all in one app. After several tries, the link DOES NOT WORK. AXS shit the bed big time. cant go, and more. First of all their customer service is terrible. Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. I reached to them through live chat but it's been 20 days and yet no response. App not working? Damn thats really smart Im gonna do that from now on. This is for London (October). Nope. So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. Front row or on the aisle? Presumably you agreed to the "ridiculously high" selling charge before confirming? I assume the meet and greet is after. I will NEVER try to get tickets thru these frauds again. Does not recognize sign in and unable to change password. I tried multiple times to transfer the amount that I got from a ticket that I sold on AXSTickets, but I continuously have to keep transferring it because the stupid system wont transfer my money. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! DO NOT USE AXS! tl:dr - Crashy app. I can't log in to the mobile app. Create an account before you try to buy tickets for the first time. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. Yep, my account is back to normal now too. I rather print out my tickets or use primary ticket apps. I would rather be told the truth than a lie, after reading other reviews I see its a big issue. I have changed my password. Thanks for the review and enjoy your event! A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. The only option is to cancel while the timer runs out. Be safe from hackers and unwanted bills. This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. Now, tell me why this is happening. Prendre Alle des Grands Cdres et continuer sur 20 mtres, Continuer Boulevard Carnot sur 170 mtres, Tourner droite sur D17 (Boulevard des Poilus) et continuer sur 400 mtres, Au rond-point, prendre la 2me sortie sur D17 (Avenue des coles Militaires) et continuer sur 110 mtres, Tourner lgrement droite sur D17 (Avenue des coles Militaires) et continuer sur 800 mtres, Au rond-point, prendre la 1re sortie sur Avenue Ren Cassin et continuer sur 280 mtres, Au rond-point, prendre la 2me sortie sur Avenue Ren Cassin et continuer sur 400 mtres, Continuer Avenue du Val Saint-Andr sur 120 mtres, Tourner lgrement gauche sur Avenue du Val Saint-Andr et continuer sur 10 mtres, Tourner gauche sur Avenue Henri Malacrida et continuer sur 260 mtres, Au rond-point, prendre la 1re sortie sur A8 et continuer sur 150 mtres, Au rond-point, prendre la 2me sortie sur A8 et continuer sur 35 mtres, Prendre droite et rejoindre A8 E80. This helps prevent ticket touting and help combat illegal counterfeiting. AXS Account Your Account My tickets are not in my account? And the pending charges. I am very frustrated and very mad at AXSTickets because I was very happy and excited to see twenty one pilots. I just hope I can get into the show tonight with my proof of purchase and the order number, which thankfully the WEBSITE does provide when I log in. This update includes performance improvements and bug fixes. Why does the email say 1 ticket? Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? I cannot log into the main AXS page on the AXS website. 2 x tickets available, good seats in section B2. I had to try get them on chat again and never got to talk to anyone. Please fix this and I hope there is no other fans that will experience the same thing as me. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. NOTHING. On android, goto "Settings" click AXS Tickets app. Im annoyed with this application and dont even care to resolve the issue.Im going to really miss the easy use of Flash Seats. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Lets try again. So I kept trying and the same thing kept happening. Getting Started What is AXS Mobile ID? I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. So after waiting in line I had to go to another line for printed tickets. After putting my bank info so that the money would get sent to my account, the next screen said youll be receiving your money in 2-3 business days. I'm getting sent in a loop to verify my device to sign on to the app. Ordered tickets from stubhub was told they'd be in my Axs Account. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. Tickets from one order are there, the other order isnt and I havent received two emails either. Its pointless. 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. Entering The Venue How do I get into the venue? Its super easy. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Today, My 2 tickets has dissapear in My Events Section. I would give AXSTickets no stars if i could. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. I expect much more from AXS!!! They wont honor a refund, but the tickets will be good for whenever the show is postponed for. On hold forever while I worked in the kitchen. No paper required. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. ~VP, Contact Center. I tried to shared all three tickets through AXSTickets and neither party was able to revive them. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. I am concerned as the show is coming soon. Enter your device passcode. I have lost 8 tickets so far 4 more are today. With the AXS app,. Thats why I download AXSTickets to help me to keep sign in. At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! This conclusion was arrived at by running over 191,013 AXS Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Even just a lil tickets under revision or similar would be fine. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. On android, goto "Settings" "Apps" or "Manage Apps" tab. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. Then the final queue starts for buying tickets. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. What is a Pre-sale? After entering credit card info (correctly) the next button never lights up to proceed to billing address. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. Theres so much to see. I linked and logged into Facebook, and then I got a page to verify my account. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. Adding tickets to Wallet is a must, and sending/revoking needs major help. Anyone else's tickets disappear off of AXS? Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. All Reviews And they had no answers for me. I recommend the creators of AXSTickets fix the facebook login issue and make sure users dont need to login each time they need to access their account in AXSTickets . Same here! My AXS app is not working!! Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). And why did I pay such exorbitant surcharge fees for THIS experience? What no Maybe try selling them somewhere else then transferring them? AXS has gone down the hill as soon as they stopped taking calls. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. I had no trouble signing in and viewing my tickets at that time. We know that fans of live entertainment have been looking for a solution to these issues for a long time. Once your AXS Mobile ID tickets have been released to the app please follow the below steps to view your tickets. The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. I have to agree with everyone here, on the catastrophy of this AXS App. So if you find that your tickets have disappeared it seems there's no need to worry. Its all a fan needs, all in one app. This is the ABSOLUTE WORST APP I have. If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. To download, simply open and view your tickets in the app. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I cannot Sign in. I will do everything I can to NOT buy tickets from AXS in the future. NOT RECEIVED MY TICKETS FOR TONIGHT Tickets never arrived (not the first time this has happened with me). By But yeah Im NEVER using them again What happened to you? Plans can change. LearnMore. Alex P. is a great addition to our team. My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. Ive asked to speak to managers , and gotten IGNORED. What is wrong with the App, if I delete it and reinstall will I lose my tickets? And they had no answers for me. My axs app on my iphone is not working. What a stupid, stupid product decision. Save your emailed tickets. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA TheWeeknd, Press J to jump to the feed. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Thankfully I checked it first thing this . I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. Boooooo Axs. Tried resetting my password but no email sends to my account. Then I received 2 notifications from my bank for 2 separate large transactions. avoid getting your tickets via this app at all costs! Press J to jump to the feed. I was not aware I had already completed my purchase and was charged $181. Your real card info stays hidden. Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. Buying Basics How can I buy tickets? Then I had to send the PDF tickets to my friends. "Swan Lake" tells the story of a young . I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. There is no error indicated but I am unable to complete purchase. Now, put your network on 4G e.g. Eventually I had to go through my credit card company to dispute the payment for tickets. AXSTickets is absolute garbage!!! Thank you. I have deleted the app from my iphone and re-downloaded it with the same result. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . Press question mark to learn the rest of the keyboard shortcuts. They hold your money forever if there is any issue with your event or if you sold your tickets. Your guide to staying entertained, from live shows and outdoor fun to the newest in museums, movies, TV, books, dining, and more. Press question mark to learn the rest of the keyboard shortcuts. Lets try again., - Unable to sign in after downloading the app. Ticket . Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. AXS App: Selling Tickets Share Hour long customer service wait with no live person interaction. You need a connection to download your tickets to the app. do not use AXSTickets to sell tickets. Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT.
axs tickets disappeared